Personal Data Protection Initiatives


Protection of Personal Information

At ORGO Inc., we consider our customers' personal information as entrusted to us based on their trust and their explicit consent for specific purposes. Safeguarding this personal information securely and respecting our customers' intentions in its use is a critical aspect of our business operations. To uphold this commitment, we have established the following privacy policy and ensure appropriate management of personal information.


Privacy Policy

ORGO Corporation (hereinafter referred to as 'we' or ‘us’) establishes the following Privacy Policy (hereinafter referred to as 'this Policy') regarding the handling of user's personal information in the services provided on this website (hereinafter referred to as 'the Services').

  • Personal Information

    'Personal Information' refers to information about a living individual that can identify specific individuals by name, date of birth, address, telephone number, contact details, or other descriptions contained in the information. It also includes data related to fingerprints, voiceprints, and information such as health insurance card numbers, which individually identify specific individuals based on the information itself (personal identification information), as defined in the Personal Information Protection Law.

  • Method of Collecting Personal Information

    We may request personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, or driver's license number when users register for usage. Additionally, we may collect transaction records and payment-related information including the user's personal information from partners (information providers, advertisers, ad distributors, etc., hereinafter referred to as 'partners').

  • Purposes of Collecting and Using Personal Information

    We collect and use personal information for the following purposes

    • 01.For the provision and operation of our services

    • 02.To respond to inquiries from users (including personal verification)

    • 03.To send emails regarding new features, updates, campaigns related to the services in use, and information about other services provided by us

    • 04.For necessary notifications such as maintenance or important announcements

    • 05.To identify users who violate the terms of use or attempt to use the service for fraudulent or unjust purposes and to refuse service to them

    • 06.To allow users to view, modify, delete their registered information, and to check their usage status

    • 07.For billing users for paid services

    • 08.For purposes associated with the above usage purposes

  • Changes in Purpose of Use

    • 01.We shall change the purposes of use of personal information only when it is reasonably recognized to be related to the purposes before the change.

    • 02.In the event of a change in the purposes of use, we will notify users of the new purposes through the methods prescribed by us or publish them on this website.

  • Provision of Personal Information to Third Parties

    • 01.We shall not provide personal information to third parties without obtaining the user's consent, except in the following cases, unless permitted by the Personal Information Protection Law or other laws:

      • 01.When necessary for the protection of a person's life, body, or property, and obtaining the consent of the individual is difficult.

      • 02.When particularly necessary for improving public health or promoting the sound growth of children, and obtaining the consent of the individual is difficult.

      • 03.When required by national institutions, local governments, or parties entrusted by them to execute duties stipulated by law.When cooperation is necessary but obtaining the individual's consent may hinder the execution of the said duties.

      • 04.When we have notified or announced in advance the following items and reported to the Personal Information Protection Commission:

        • 01.The inclusion of provision to third parties in the purpose of use.

        • 02.The items of data provided to third parties.

        • 03.The means or methods of providing to third parties.

        • 04.The suspension of providing personal information to third parties upon the individual's request.

        • 05.The method of accepting the individual's request.

    • 02.Notwithstanding the preceding clause, the following cases shall not be considered as providing information to third parties

      • 01.When we entrust the handling of personal information, in whole or in part, within the scope necessary to achieve the intended purpose.

      • 02.When personal information is provided due to business succession or other reasons.

      • 03.When personal information is jointly used among specific individuals, and in advance, the purpose of joint use, items of personal information to be jointly used, the scope of joint users, the purposes of users, and the name or title of the person responsible for managing the personal information are notified to the individual or made readily available for them.

  • Disclosure of Personal Information

    • 01.We shall promptly disclose personal information to the individual upon their request. However, we may refrain from disclosing all or part of it if any of the following conditions apply, and if such a decision is made, we will promptly notify the individual. Please note that a fee of 1,000 yen per request may be charged for the disclosure of personal information.

      • 01.When there is a risk of harming the life, body, property, or other rights or interests of the individual or a third party.

      • 02.When there is a significant risk of significantly hindering the proper execution of our business.

      • 03.When it would violate other laws.

    • 02.Notwithstanding the preceding clause, we will generally not disclose information other than personal information, such as history or characteristic information.

  • Correction and Deletion of Personal Information

    • 01.If a user's personal information held by us is found to be incorrect, the user may request us to correct, add, or delete (hereinafter referred to as 'correction, etc.') such personal information according to the procedure prescribed by us.

    • 02.If we determine that it is necessary to respond to the user's request as per the preceding clause, we will promptly carry out the correction, etc., of the relevant personal information.

    • 03.If we have made corrections, etc., based on the provisions of the preceding clause, or have decided not to make corrections, etc., we will promptly notify the user.

  • Suspension of Use of Personal Information, etc.

    • 01.Upon a request from the individual claiming that their personal information is being handled beyond the scope of its intended use or has been acquired through fraudulent means, we will promptly conduct necessary investigations for suspension or deletion of its use (hereinafter referred to as 'suspension of use, etc.').

    • 02.Based on the investigation results from the preceding clause, if we determine that it is necessary to comply with the request, we will promptly suspend the use, etc., of the relevant personal information.

    • 03.If we have suspended the use, etc., based on the provisions of the preceding clause or have decided not to do so, we will promptly notify the user.

    • 04.Notwithstanding the preceding two clauses, if the suspension of use, etc., incurs substantial costs or if it is difficult to implement and other measures are necessary to protect the rights and interests of the user, we shall take alternative measures as needed.

  • Changes to the Privacy Policy

    • 01.Except where otherwise specified by laws or in this Privacy Policy, the content of this policy can be changed without prior notice to the user.

    • 02.Unless otherwise specified by us, the revised Privacy Policy shall take effect upon its publication on our website.